Frequently Asked Questions
FAQ
Our services include:
• Fingerprinting (hard card scanning and electronic submissions)
• Online background checks
• Custom background investigation packages
1st Defense Screening Solutions prioritizes the confidentiality of consumer information under the Fair Credit Reporting Act (FCRA) and other federal, state, and Tribal laws.
• Data Protection: Secure access controls, network security protocols, and encrypted data backups safeguard consumer information.
• Limited Information Sharing: We do not sell or distribute consumer information except as permitted under the FCRA or as required by law.
• Legal Compliance: Any disclosure of information follows legal mandates, such as court orders or law enforcement requests.
• Consumer Rights: Individuals have the right to request and dispute their background information under the FCRA.
For privacy-related inquiries, contact our Compliance Officer at info@1stdefense.us or 1-877-856-1329.
To submit or update a Security Point of Contact (SPOC):
- Email a request for the submission link to info@1stdefense.net.
- Our Administrative Team will confirm your status and provide you with the applicable link.
If you have questions, please call 1-877-856-1329 for assistance.
Absolutely! We offer customizable background investigation packages tailored to specific industry needs, including those for Tribal enterprises, healthcare, education, and government agencies.
Individuals can request a copy of their background report in accordance with the Fair Credit Reporting Act (FCRA). To submit a request:
- Email us at info@1stdefense.us with your full name and contact details.
- You may be asked to provide identity verification documents, depending on your request.
- Our Compliance Team will process your request and provide instructions on accessing your report.
If you believe there is an error in your report, you have the right to dispute the information. Contact us for more details.
1st Defense Screening Solutions provides comprehensive background screening services across various industries, including:
- Tribal enterprises & organizations
- Government agencies & public safety
- Healthcare & social services
- Financial services & banking
- Education & childcare
- Corporate hiring & workforce management
Our solutions are customizable to meet industry-specific compliance and regulatory needs. Contact us to discuss a screening package tailored to your organization.
Our roots are with Tribes and Tribal organizations, where we have built a reputation for providing tailored background screening solutions that meet unique regulatory, security, and cultural considerations. Now, we are expanding our expertise to serve a broader range of industries, offering trusted, compliance-driven background screening services for businesses, government agencies, and organizations nationwide. Our solutions ensure seamless integration with federal, state, and industry-specific requirements, providing the highest standards of security and accuracy.
“Permissible purpose” refers to the legal reasons for conducting a background check on an individual. Common permissible purposes include employment screening, tenant screening, credit applications, insurance underwriting, licensing, and legal proceedings. Written consent from the individual is required, and the background check must be relevant to the specific purpose. Unauthorized use of personal information can result in legal consequences.
Each background screening request must be accompanied by an Authorization for the Release of Information form. You can locate this form in the Forms and Releases section of our website.
Processing times vary based on the type of background check and client requirements. Most standard screenings are completed within 24-72 hours, while comprehensive investigations may take longer depending on verification complexity.
Yes, we provide screening solutions that meet federal background check requirements, including fingerprint-based FBI submissions and compliance-driven investigations for federally regulated positions.
Yes, our partner company, Personnel Security Consultants, Inc. offers adjudication certification training, ensuring organizations properly evaluate and interpret background screening results while maintaining compliance with federal, state, and Tribal laws.
